Endpoint Management Specialist

Company Overview

There’s a better way to work in finance—and more specifically, a better way to unlock value potential in private equity-backed portfolio companies. Working at the intersection of sponsors and management teams across every stage of the investment lifecycle, our team provides hands-on, execution-oriented support to elevate the office of the CFO.

So, what does it mean to work at Accordion? It means joining 1,000+ finance & technology experts in a high-growth, agile, and entrepreneurial environment while changing the way portfolio companies drive value. It also means making your mark on Accordion’s future—by embracing a culture rooted in collaboration and a firm-wide commitment to building something great, together.

Accordion is headquartered in New York City with 11 offices around the globe. Join us!

Role Description

We are seeking a highly skilled and detail-oriented IT Endpoint Management Specialist to join our dynamic IT team. In this role, you will be responsible for designing, implementing, and maintaining endpoint management solutions to ensure the optimal performance, security, and reliability of our organization's IT infrastructure. The ideal candidate will have a deep understanding of endpoint technologies, strong troubleshooting skills, and a passion for staying abreast of emerging trends in IT.

This role can be based in any of our U.S. office locations and is a hybrid role. Ideal candidates should be local to the desired location, with the flexibility to work remotely 2-3 days a week, blending the best of both worlds for efficiency and collaboration.

What You’ll Do:

Endpoint Configuration and Deployment:

• Configure and deploy endpoint devices, ensuring standardization and compliance with organizational policies.
• Collaborate with other IT teams to integrate new endpoints into the existing network.

Security Management:

• Implement and manage endpoint security solutions to protect against malware, unauthorized access, and other security threats.
• Conduct regular security audits and assessments to identify vulnerabilities and implement necessary patches and updates.

Endpoint Monitoring and Performance Optimization:

• Monitor endpoint performance and proactively address issues to ensure optimal functionality.
• Work with performance monitoring tools to identify bottlenecks and areas for improvement.

Troubleshooting and Support:

• Provide advanced troubleshooting and technical support for endpoint-related issues.
• Collaborate with end-users and other IT support teams to resolve complex problems in a timely manner.

Policy Development and Documentation:

• Develop and enforce endpoint management policies and procedures.
• Maintain accurate documentation of endpoint configurations, procedures, and troubleshooting steps.

Collaboration and Training:

• Collaborate with IT teams to ensure seamless integration of endpoint solutions with other systems.
• Provide training and guidance to end-users on best practices for endpoint usage and security.

Ideally, You Have:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Endpoint Management Specialist or in a similar role.
• Strong knowledge of endpoint management tools and technologies.
• Familiarity with security protocols and best practices.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and collaboration skills.
• Experience with mobile device management (MDM) solutions.
• Knowledge of scripting languages for automation (e.g., PowerShell).
• Understanding of ITIL framework.
• Certifications in endpoint management (e.g., Microsoft Endpoint Manager, SCCM) are a plus.

Ideally, You Are:

• A self-starter with a strong work ethic
• A leader of others; you lead by example
• A strong team player, able to work with team members across all levels
• Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary
• Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing).
• Excited to be part of a growing team, with a focus on driving future growth
• Full of entrepreneurial spirit and comfortable in a fluid, flat organization
• Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies
• Passionate about delivering exceptional client service
• Someone who enjoys mentoring others and doing meaningful work
• Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture

Salary: $70,000 to $80,000 + benefits + bonus

Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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